Kindly utilise the complimentary room within the specified period. The complimentary room is not extendable or exchangeable. Is it possible to extend the validity of complimentary rooms, change hotel room entitlements, and/or upgrade the hotel room type? We encourage members to flash their cards at gaming tables, slot machines, and food & beverage outlets in order to earn Genting Points, as this will allow the Management to extend the appropriate invitations to members. Qualified members will be notified via SMS or E-News. The complimentary room promotions offered to Genting Rewards Card members are based on selection criteria that are automatically set by the membership system.
How can I be entitled to a complimentary room night stay for my birthday, or other promotions?
